Nicole Pollard

Nicole is a Director of Learning & Development at MassMutual. Prior to this she was the Director of Strategy and Implementation for Digital Underwriting at MassMutual. Since joining MassMutual in 2014, she has held various roles in case management and underwriting, with a specific focus on integrating industry-leading technology and data science into MassMutual’s algorithmic underwriting models.

Prior to joining MassMutual, Nicole was a tenured professor of various college-level health science courses and still currently teaches at Westfield State University. She has experience in research at facilities such as Vanderbilt University and the Joslin Diabetes Center at Harvard University. Nicole received her Master’s in Physiology and her Doctorate in Health Administration with a concentration in quality analytics.