Terms and Conditions – Privacy, Refunds, Cancellations Policy

Privacy Policy

Connecticut River Watershed Council (CRWC) takes your privacy seriously. We do not sell our mailing lists and takes steps to protect your privacy. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

This policy covers how CRWC treats personal information that it collects and receives from individuals. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies or organizations that are members or affiliates of CRWC, which CRWC does not own or control, or to people that the organization does not employ or manage.

Your Consent

By using this website, you are consenting to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. If you do not consent to our use of your personal information as described in this Privacy Policy, please do not provide any information about yourself when you visit this website.

Information Sharing and Disclosure

CRWC does not rent, sell, or share personal information about you with other people or nonaffiliated companies or organizations.

We may include the names of individuals who make donations to the CRWC in our newsletter, annual report or other publications. These listings include names only, without address or other identifying information. At an individual’s request, donations may remain anonymous.

You can request that your information be deleted from our mailing list by contacting us by email at crwc@ctriver.org or by mail to:

Connecticut River Watershed Council, 15 Bank Row, Greenfield, MA 01301

WHAT PERSONAL INFORMATION DOES CONNECTICUT RIVER WATERSHED COUNCIL COLLECT THROUGH THIS WEB SITE?

CRWC collects only the personal information you knowingly and voluntarily provide to us when you use this website, for example, the personal information you provide when you subscribe to a newsletter or e-blast, add your name to our mailing list, complete a survey, complete an application to volunteer, offer help or register for an event/activity.

HOW DOES CONNECTICUT RIVER WATERSHED COUNCIL USE YOUR PERSONAL INFORMATION?

CRWC uses your personal information only for the purposes for which it was provided. For example, if you subscribe to a newsletter, we use your contact information to mail or email the newsletter to you. If you apply to volunteer, we use information about your background, interests and skills to help you find the right volunteer opportunity. If you register for an event or activity, we use the information you provide to process your registration or application. If you complete a poll or survey or send us comments or other information, we use that information to improve our programs, services and communications. We also use your personal information to respond to your questions and comments and to thank you for your donations.

CRWC also uses personal information to compile statistics about visitors to our website, our donors, volunteers, and other supporters. These statistics do not identify you personally or individually.

If you provide us with your name and address, you may receive periodic mailings from us with news and information about CRWC and its events or containing requests for your support. You may opt out or unsubscribe at any time by contacting us. All email messages contain links to quick unsubscribe pages that block re-subscription at later dates.

DOES CONNECTICUT RIVER WATERSHED COUNCIL SHARE PERSONAL INFORMATION WITH OTHERS?

There may be some other, limited circumstances in which we may share or transfer information in our databases to an unrelated third party, for example, to comply with a legal requirement or court order; in the event of a tax audit or other investigation; to investigate a possible crime, such as credit card fraud; to protect the security of our website and the integrity of our databases. Whenever we share personal information with third parties, we take appropriate steps, by contract or otherwise, to limit the use and prevent the unauthorized disclosure of that personal information.

CRWC does not share its mailing lists with other organizations (except as described above).

Refund Policy

CRWC does not offer refunds for donations or gifts made online. Cancellations for registrations for events and activities are based on the specific cancellation policy for that registration. Refunds for goods or services purchased through this website are available upon request by email at crwc@ctriver.org or by mail to:

Connecticut River Watershed Council, 15 Bank Row, Greenfield, MA 01301

CREDIT CARD TRANSACTIONS

CRWC uses carefully selected service providers to process credit card transactions. When you provide credit card information through this site, your information goes directly from your computer to a server operated by our service provider. Our service provider uses your credit card information only to process your transaction and is bound by contract to treat all of your personal information as confidential. Although our service providers send us the information you provide when you complete a transaction (so that we know, for example, who has registered for an event or activity and how to contact them), for your security, our service providers do not share your credit card information with us.

TECHNICAL INFORMATION COLLECTED THROUGH THIS WEB SITE

When you access this website, we use standard web server technology to collect technical information, such as the name of your Internet service provider, its IP address, the name of your operating system (such as Windows® or Macintosh®), your browser type (such as Netscape® or Internet Explorer®), the length of time you spend on our site during a visit, the pages you visit, and so on. This information does not identify you personally, and we do not attempt to tie this technical information to any of the personal information you provide. We use this information to improve our website and make it more compatible with the technology used by our visitors.

SECURITY

Donations, purchases and other financial transactions are secure as noted above. When you provide other, non-financial information through this website, the transmission is not secured or encrypted.  You must understand that the Internet is inherently insecure and CRWC does not warrant that this website is secure or “hackerproof”; you use this website solely at your own risk.

LINKS TO OTHER WEB SITES

This website contains links to websites that are not operated or controlled by CRWC.

This Privacy Policy applies only to this website, which may be accessed at ctriver.org. It does not apply to personal information collected through other websites owned and operated by third parties. Links to third-party websites are provided as a service and do not imply any endorsement of the activities of these third-party websites nor any association with their operators. CRWC does not control these third-party websites and is not responsible for their data practices and policies. You should review the privacy policy posted on each website you visit before using the website or providing any personal information about yourself.

QUESTIONS AND CONCERNS

If you have questions about these Terms and Conditions, the Privacy Policy or our use of your personal information, please contact us by email at crwc@ctriver.org or write to us at:

Connecticut River Watershed Council, 15 Bank Row, Greenfield, MA 01301